Visa, Singapore

Oct 2019 - Sep 2021

Leveraging a solid background as a test engineer, successfully drove automation across multiple projects, reducing person-hours and operational costs. • Automated test scripts across the issuer processing platforms using AI SCRUM MASTER - VISA TRANSACTION CONTROL Visa | Singapore Dec 2017 - Sep 2019 Proficient in facilitating daily scrum, sprint planning, sprint demo, and retrospective meetings and roll out Visa Transaction Controls Admin portal for global markets. View Resume

Visa, Singapore

Dec 2017 - Sep 2019

Proficient in facilitating daily scrum, sprint planning, sprint demo, and retrospective meetings and roll out Visa Transaction Controls Admin portal for global markets. • Guided and coached the Scrum Team on how to use Agile/Scrum practices and spearheaded monthly production install by achieving zero disruption to online transaction processing. View Resume

Visa, Singapore

Apr 2011 - Nov 2017

Led a cross-functional 50+ member team through the Phoenix data migration project, spearheading system modifications and developing functionality for end-to-end functional integration for Visa processing clients. • Managed the migration of Authorization and Settlement traffic, minimizing downtime for the client SERVICE MANAGER - PAYCLICK Visa | Singapore Oct 2008 - Mar 2011 Managed a multimillion-dollar program that supported the development and launch of Visa’s online C2B payment system, allowing customers to make purchases with a single click. View Resume

Visa, Singapore

Oct 2008 - Mar 2011

Managed a multimillion-dollar program that supported the development and launch of Visa’s online C2B payment system, allowing customers to make purchases with a single click. View Resume